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Axiomtek follows Coordinated Vulnerability Disclosure principles. We commit to acknowledging receipt of vulnerability reports within 2 business days (48 hours). Disclosure timelines are agreed upon with reporters in accordance with ISO/IEC 29147 principles.
Safe Harbor: Axiomtek will not initiate legal action against security researchers who conduct vulnerability research in good faith and comply with this policy.
As required by the EU Cyber Resilience Act (CRA), mandatory vulnerability and incident reporting obligations apply from 11 September 2026. Axiomtek reports actively exploited vulnerabilities and severe incidents through the EU Single Reporting Platform (SRP), enabling simultaneous notification to the designated CSIRT coordinator and ENISA.
Initial notification submitted without undue delay and within 24 hours of becoming aware of an actively exploited vulnerability or severe incident.
Further notification submitted within 72 hours, providing available technical information, an initial assessment, and corrective or mitigating measures.
For actively exploited vulnerabilities, the final report is submitted no later than 14 days after a corrective or mitigating measure becomes available. For severe incidents, the final report is submitted within one month after the incident notification, detailing the impact, corrective measures, and resolution status.
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