To enhance our service quality, we would like to have your valuable feedback as important
reference for continuous improvement. So please kindly take some time to fill out the form at
your convenience.
Thank you for your help,
Your tech support team
1. How would you describe the interaction between you and your technical service
representative?
2. How do you feel about the responding time from your technical support representative?
3. Concerning your inquiries, how do you feel about the way they are processed by your
technical support representative?
4. How do you feel about the attitude of your technical support representative?
5. Overall speaking, are you satisfied with the service provided by your techical support
representative?